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    How do I make a purchase?

    Shopping on sportmetix is easy and fun. Simply select the product(s) you want to purchase, click on checkout and follow the few simple steps to finalise your order. You are only a few clicks away from purchasing the cosmetics that fit your active lifestyle!

    Do I need an account to make a purchase?

    We want our customers to choose what suits them best. You do not need an account to purchase on sportmetix, however, it will make your repeat orders in the future faster and more convenient. If you wish to create an account, click on "create account" on the top right and follow the simple steps. The choice is yours.

    What payment methods do you accept?

    We accept all major credit cards: VISA, MasterCard and American Express. We also accept PayPal payments and Apple Pay from enabled devices.

    Is my payment safe?

    At sportmetix, all our payments are covered by SSL standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

    Can I return my order?

    For our returns policy, please refer to our Refunds & Returns section and our customer service team will help you.

    How long will it take to receive a refund?

    For our refunds policy, please refer to our Refunds & Returns section and our customer service team will help you.

    How long will it take to receive my order?

    Please check our Shipping & Delivery section to find out more about delivery timings and options.

    Can I add or remove items to an existing order?

    If you wish to change an already placed order, please get in touch with out team at support@sportmetix.com and our customer service team will reach out and help within 24h.

    I ordered the wrong item, what should I do?

    If you wish to change an already placed order, please get in touch with out team at support@sportmetix.com and our customer service team will reach out and help within 24h.

    I can't find an answer to my question, what should I do?

    If you can't find an answer to one of your questions, please use our contact us form and our customer service team will help you within 24h.